The Company Our client is a long-established, for-purpose healthcare and aged care provider with more than a century of history and over 10,000 people delivering care across Victoria. They look after people at every stage of life, and they care just as much about the teams doing that work. It's a values-led organisation where the systems you help build flow straight through to the frontline, and where transformation is done thoughtfully, not just quickly. The Role Behind every great care team is a roster that works. We're looking for a Business Analyst who understands that, and who wants to do work that genuinely matters. This isn't a role about writing requirements and handing them over. It's about getting under the skin of how a large, complex workforce actually runs, asking the hard questions, and helping design something better. If you like untangling messy real-world problems and you take quiet pride in getting the detail right, you'll feel at home here. You'll be a key part of an Optima (RLDatix) workforce management and rostering transformation, working across HCM and payroll integrations to turn genuinely complicated workforce rules into clean, well-designed processes. What your day will look like Digging into current rostering, time-and-attendance and workforce processes, then reimagining how they could work, rather than simply documenting what's there Making sense of complex enterprise agreements (EBAs) and modern awards, the penalty rates, allowances, loadings and rostering rules, and translating them into clear requirements and configuration logic Working shoulder to shoulder with HR, payroll, clinical and operational teams, building trust and bringing people with you as processes change Producing the artefacts that hold a project together: process maps, business rules, decision logs, requirements and traceability Rolling up your sleeves through SIT and UAT, from test prep to defect triage, making sure everything stands up against the awards and the process design Helping change and training land well, so new ways of working actually stick Your Profile You'll be an readily available Business Analyst with experience with Rostering and Workforce Management experience. 5 years as a Business Analyst, with real form in process re-engineering and improvement, not just gathering requirements Deep experience in health or aged care, ideally on workforce, rostering, HR or payroll work A strong grasp of EBAs and modern awards, and a feel for how those rules play out inside a workforce management system Hands-on exposure to rostering and workforce platforms (Optima / RLDatix is a real plus), and to HCM and payroll integrations The people skills to move comfortably between clinical, corporate and technical conversations A sharp analytical mind, clean documentation, and the judgement to know when to push and when to align Apply Today Please send your resume by clicking on the apply button. Reference Number: 06810-0013463096NA This is a hybrid position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
